In a year characterised by the health emergency and the social and economic crisis generated by the Covid-19 pandemic, the Group achieved solid and resilient econom- ic and financial performance.

The negative variance that emerges when comparing 2019 results is primarily attributable to the significant decline in operations in the sec- ond quarter of the year.

Group (Net Debt)/Funds
(€ m)

Total net debt/(funds) at 31 December 2020 showed funds of €6,820 million, up €1,153 million from 31 December 2019 (€5,667 million). This change was primarily attributable to positive operating income of €2.1 billion (including €1,206 million attributable to profit for the period) and the increase in the fair value of investments classified as FVTOCI held by the Financial Services SBU relating to the portion not hedged by fair value hedges amounting to €1.7 billion, partially offset by the negative change in working capital of about €1 billion, investments for €680 million and the distribution of dividends totalling €613 million.

Consolidated financial statements

Consolidated statement of financial position

Assets
(€m)
Notes31 December 2021of which related
parties
31 December 2020of which related
parties
Non-current assets
Property, plant and equipment[A1]2,2672.015
Investment property[A2]3231
Intangible assets[A3]873648
Right-of-use assets[A4]1,1161.200
Investments accounted for using the equity method[A5]615277615615
Financial assets[A6]221,2263,780221,1343,879
Trade receivables[A8]32
Deferred tax assets[C12]1,1231,199
Other receivables and assets[A9]3,86823,7292
Tax credits Law no. 77/2020[A10]5,55129
Technical provisions attributable to reinsurers5054
Total227,659203,776
Current assets
Inventories[A7]155140
Trade receivables[A8]2,5085752,373582
Current tax assets[C12]115187
Other receivables and assets[A9]1,14689383
Tax credits Law no. 77/2020[A10]9056
Financial assets[A6]27,63012,85523,5697,617
Cash and deposits attributable to BancoPosta[A11]7,6596,391
Cash and cash equivalents[A12]7,9581,9914,5161,992
Total48,07641,441
Total assets284,728272,357
Liabilities and equityNotes31 December 2021of which related
parties
31 December 2020of which related
parties
Equity
Share capital[B2]1,3061,306
Reserves[B4]3,5992,646
Treasury shares(40)(40)
Retained earnings7,2376,327
Total equity attributable to owners of the Parent12,10211,502
Equity attributable to non-controlling interests85
Total12,11011,507
Non-current liabilities
Technical provisions for insurance business[B5]159,089153,794
Provisions for risks and charges[B6]6935950159
Employee termination benefits[B7]9221.135
Financial liabilities[B8]18,36615418,366241
Deferred tax liabilities[C12]9531,229
Other liabilities[B10]1,7491.525
Total178,528176,620
Current liabilities
Provisions for risks and charges[B6]5751377113
Trade payables[B9]2,029821,62756
Current tax liabilities[C12]1613
Other liabilities[B10]1,860731,74574
Financial liabilities[B8]89,6103,64664,3944,373
Total94,09069,122
Total liabilities and equity284,728272,357

Consolidated statement of profit or loss

(€m)NotesFY 2021of which related
parties
FY 2020of which related
parties
Revenue from Mail, Parcels and other[C1]3,6854663,201400
Net revenue from Financial Services[C2]4,7831,9094,9452,017
Revenue from Financial Services4,9311,9175,1512,022
Expenses from financial activities(148)(8)(206)(5)
Revenue from Insurance Services after changes in technical provisions and other claim expenses[C3]1,870151,64315
Insurance premium revenue17,82916,865
Income from insurance activities4,383154,06515
Change in technical provisions for insurance business and other claim expenses(19,964)(18,767)
Expenses from insurance activities(378)520
Revenue from Payments and Mobile[C4]8824973748
Net operating revenue11,22010,526
Cost of goods and services[C5]2,8731612,523159
Personnel expenses[C6]5,467735,63875
Depreciation, amortisation and impairments[C7]790774
Capitalised costs and expenses[C8](33)(37)
Other operating costs[C9]25361033
Impairment losses/(reversals of impairment losses) on debt instruments, receivables and other assets[C10]24(4)752
Operating profit/(loss)1,5241,524
Finance costs[C11]732753
Finance income[C11]3691123
of which, non-recurring income225
Impairment losses/(reversals of impairment losses) on financial assets1
Profit/(Loss) on investments accounted for using the equity method[A5]265
Profit/(Loss) before tax2,1681,576
Income tax expense[C12]588370
of which, non-recurring costs/(income)(96)
Net profit for the year1,5801,206
of which attributable to owners of the Parent1,5781,207
of which attributable to non-controlling interests2(1)
Earnings per share[B1]1.2140.927
Diluted earnings per share1.2140.927

Consolidated statement of comprehensive income

(€m)NotesFY 2021FY 2020
Profit/(Loss) for the year1,5801,206
Items to be reclassified in the Statement of profit or loss for the year
FVOCI debt instruments and receivables
Increase/(decrease) in fair value during the year[tab. B4](1,052)2,016
Transfers to profit or loss[tab. B4](424)(263)
Increase/(decrease) for expected losses(6)7
Cash flow hedges
Increase/(decrease) in fair value during the year[tab. B4](178)(28)
Transfers to profit or loss[tab. B4](8)5
Taxation of items recognised directly in, or transferred from, equity to be reclassified in the Statement of profit or loss for the year475(495)
Share of after-tax comprehensive income/(loss) of investees accounted for using equity method
Change in translation reserve1
Items not to be reclassified in the Statement of profit or loss for the year
Equity instruments valued at FVOCI – increase/(Decrease) of fair value in the period7517
Actuarial gains /(losses) on employee termination benefits[tab. B7](4)(5)
Taxation of items recognised directly in, or transferred from, equity not to be reclassified in the Statement of profit or loss for the year21
Share of after-tax comprehensive income/(loss) of investees accounted for using equity method
Total other comprehensive income(1,119)1,255
TOTAL COMPREHENSIVE INCOME FOR THE YEAR4612,461
of which attributable to owners of the Parent4592,462
of which attributable to non-controlling interests2(1)

Consolidated statement of changes in equity

(milioni di euro)Equity
Share
capital
Treasury
shares
ReservesRetained
earnings
Total equity
attributable
to owners of
the Parent
Equity
attributable
to non-
controlling
interests
Total equity
Legal
reserve
BancoPosta
il Patrimonio
BancoPosta
Equity instruments – perpetual hybrid bondsFair
value
reserve
Cash
flow
hedge
reserve
Translation reserveReserve for
investees
accounted for
using equity
method
Incentive
plans
reserve
Balance at 1 January 20201,306(40)2991,2101,018115225,7869,6989,698
Total comprehensive income for the year1,276(17)1,2032,462(1)2.461
Dividends paid(402)(402)(402)
Interim dividend(211)(211)(200)
Transactions with minority shareholders(49)(49)(49)
Incentive plans444
Change in scope of consolidation66
Balance at 31 December 20201,306(40)2991,2102,29498266,32711,502511,507
Total comprehensive income for the year(987)(132)11,577*4592461
Dividends paid(421)(421)(421)
Interim dividend(241)(241)(241)
Incentive plans777
Equity instruments – perpetual hybrid bonds800(4)796796
Other changes1(1)11
Balance at 31 December 20211,306(40)2991,2108001,037(34)13137,23712,102812,110

* This item includes profit for the year (Group portion) of €1,578 million and actuarial losses on provisions for employee termination benefits of €1 million, after the related current and deferred taxation.

Consolidated statement of cash flows

(€m)NotesFY 2021FY 2020
Cash and cash equivalents at beginning of year4,5162,149
Profit/(Loss) before tax2,1681,576
Depreciation, amortisation and impairments[tab. C7]79070
Impairment/(Reversals of impairments) on investments[tab. C11.1](225)
Goodwill impairment[tab. A3]
Net provisions for risks and charges[tab. B6]363566
Use of provisions for risks and charges[tab. B6](501)(388)
Provisions for employee termination benefits[tab. B7]12
Employee termination benefits[tab. B7](129)(120)
(Gains)/Losses on disposals2(2)
Impairment losses/(reversals of impairment losses) on financial assets[tab. C12]
(Dividends)[tab. C11.1]
Dividends received
(Finance income realised)[tab. C11.1](3)(1)
(Finance income in form of interest)[tab. C11.1](136)(108)
Interest received133112
Interest expense and other finance costs[tab. C11.2]6462
Interest paid(32)(28)
Losses and impairment losses/(reversals of impairment losses) on receivables[tab. C10]3361
Income tax paid[tab. C13.3](394)(823)
Other changes(20)7
Cash flow generated by operating activities before movements in working capital[a]2,1141,616
Movements in working capital:
(Increase)/decrease in Inventories[tab. A7]1(26)
(Increase)/decrease in Trade receivables(184)(262)
(Increase)/decrease in Other receivables and assets(45)(127)
Change in tax credits Law no. 77/2020(526)(35)
Increase/(decrease) in Trade payables129209
Increase/(decrease) in Other liabilities244(436)
Cash flow generated by /(used in) movements in working capital[b](371)(677)
Increase/(decrease) in liabilities attributable to financial activities, payments, cards and acquiring and insurance10,81314,469
Net cash generated by/(used for) financial assets attributable to financial activities, payments, cards and acquiring and insurance(13,294)(15,961)
(Increase)/decrease in cash and deposits attributable to BancoPosta[tab. A11](1,268)(2,088)
Increase/(decrease) in net technical provisions for insurance business10,3347,813
(Income)/Expense and other non-cash components(4,144)(3,255)
Cash generated by/(used for) financial assets/liabilities attributable to financial activities, payments, cards and acquiring and insurance[c]2,441978
Net cash flow from /(for) operating activities[d]=[a+b+c]4,1841,917
of which related party transactions(5,975)39
Investing activities:
Property, plant and equipment[tab. A1](342)(300)
Investment property[tab. A2](1)
Intangible assets[tab. A3](379)(379)
Investments(50)(1)
Other financial assets(4)(35)
Investments in consolidated companies net of cash acquired(40)
Disposal:
Property, plant and equipment, investment property, intangible assets and assets held for sale36
Investments
Other financial assets423109
Net cash flow from /(for) investing activities[e](422)(601)
of which related party transactions(1)(28)
Proceeds from/(Repayments of) long-term borrowings[tab. B8.4](87)1,248
(Increase)/decrease in loans and receivables
Increase/(decrease) in short-term borrowings[tab. B8.4](366)415
(Purchase)/sale of treasury shares
Dividends paid[B3](662)(613)
Equisty instruments – perpetual hybrid bonds794
Other transactions with minority shareholders1
Net cash flow from/(for) financing activities and shareholder transactions[f](321)1,051
– of which related party transactions(422)(388)
Effect of exchange rate fluctuations on cash and cash equivalents[g]1
Net increase/(decrease) in cash[h]=[d+e+f+g]3,4422,367
Cash and cash equivalents at end of year[tab. A12]7,9584,516
Restricted cash and cash equivalents at end of year(5,369)(1,705)
Unrestricted cash and cash equivalents at end of year2,5892,811